Our Pledge to You

At My Therapist Said, we are committed to providing you with high-quality sustainable mental health apparel that not only inspires mindfulness but also minimizes our environmental impact.

Here's what you can expect when you shop with us:

A Commitment to Spreading Positivity 

Our mission is to spread positive thinking and destigmatize talking about mental health through ethical apparel and accessories. To do this, we create also create content to educate others on the importance of wellness, mindfulness, and being kind to ourselves. We're all about sending good vibes, even when we're feeling down. 

Transparency and Privacy

We highly value transparency. We strive to be transparent about our business practices, including our mission and our manufacturing process. If something out of our control happens that affects your ability to receive or place an order, we will do our absolute best to let you know in a timely manner with a description of the incident. Also, we will NEVER sell your data without your permission.

Sustainability and Reduced Waste

Since our items are either printed on demand or re-stocked in limited quantities, we ask for your understanding in the event of a slight delay in processing time. This unique approach allows us to reduce waste significantly. By crafting each item especially for you, we minimize excess inventory and unsold products, helping to protect our planet.

High Quality, Ethical Production

We make sure to partner with suppliers who adhere to fair labor standards - such as prohibiting child labor, maintaining fair wages and safe working environments, and preventing other wrongful acts like harassment or discrimination. These suppliers also actively work to eradicate slavery and human trafficking.

Community Engagement

We donate 10% of our profits on a quarterly basis to charities/non-profits that make therapy affordable. We also try our best to educate the public about mental health and resources to use when in distress. In the near future, we'll be getting involved in our local community, Raleigh, NC, to spread mental health awareness.

An Emphasis on Customer Satisfaction

We promise to go above and beyond to meet your needs and address any concerns promptly and effectively. Your satisfaction is essential to us. If you have any issues about your order, please don't hesitate to reach out. Use the chat box in the bottom left corner to leave your order number and a description of your issue. Our dedicated team will be happy to assist you.

Open-Mindedness and Respect

We're totally open to feedback - good or bad! Your opinions and feelings matter. Don't hesitate to leave feedback via our contact form on the Contact Us page, or interact with us on social media. Leave a comment on one of our TikTok, Instagram, Facebook, or Pinterest posts with what we can do better, and we'll meet you where you're at with no hard feelings.

No Returns or Exchanges, but Yes to Refunds

As each item is made especially for you, we do not accept returns or exchanges at this time. We believe in the quality of our products, and our team is dedicated to ensuring your order meets our highest standards. If you encounter any issues or concerns about your order, please don't hesitate to contact us via the chat box in the bottom left corner.

Shipping as Prompt as Possible

We are based in the United States but we ship internationally. Buyers are responsible for any customs and import taxes that may apply. Please allow up to 2 weeks for US orders and 3 weeks for international orders to be processed, shipped, and delivered.

Thank you for choosing My Therapist Said for your mindful fashion needs. Your support allows us to continue our mission of promoting wellness and sustainability through clothing that empowers and inspires.

Warm regards,
Irene Tanner
My Therapist Said Founder